Last Updated: October 9, 2026
SHENZHEN YOUTUO PACKAGING PRODUCTS CO., LTD (“YUTANO”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, submitting an inquiry, or contacting us.
This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
1. Information We Collect
When you submit a Request a Quote or contact us through our website, we may collect information including:
- Name
- Email address
- Company name
- Country or region
- Product category
- Estimated order quantity
- Product specifications, application details, and customization requirements
- Other information you voluntarily provide to us
Our website and hosting services may also automatically collect limited technical information such as IP address, browser type, device information, referring pages, and website activity for security, maintenance, and performance purposes.
2. How We Use Your Information
We may use the information you provide to:
- Respond to inquiries and quotation requests
- Evaluate your product and customization requirements
- Prepare quotations and recommend suitable EVA material or processing solutions
- Communicate with you regarding orders, samples, production, shipping, or related business matters
- Improve our website, products, and customer service
- Protect our website from spam, fraud, abuse, or security threats
- Comply with applicable legal or regulatory requirements
We do not sell your personal information.
3. Inquiry and Contact Forms
When you submit an inquiry through our website, the information you enter is sent to our business email and may be retained for business communication, quotation follow-up, order processing, and customer service purposes.
Please do not submit sensitive personal information that is not necessary for your business inquiry.
4. Cookies, Analytics and Advertising Technologies
Our website may use cookies, pixels, tags, and similar technologies for website functionality, security, analytics, advertising measurement, and marketing purposes.
These technologies may include services such as Google Analytics, Google Ads conversion tracking, Google Tag Manager, Meta Pixel, or similar advertising and analytics tools that we may implement from time to time.
Depending on your location and applicable law, non-essential analytics or advertising technologies may only be activated after you provide consent.
These technologies may collect information such as:
- IP address
- Browser and device information
- Pages visited
- Referring website
- Interactions with our website
- Form submissions or conversion events
- Advertising campaign attribution data
We may use this information to understand website performance, measure advertising effectiveness, improve our marketing campaigns, and better understand how visitors interact with our website.
Where required, you may be provided with options to accept, reject, or manage non-essential cookies and tracking technologies.
5. Advertising and Remarketing
We may use advertising platforms such as Google Ads and Meta to measure conversions, optimize advertising campaigns, and, where permitted, deliver relevant advertising or remarketing.
These services may use cookies, pixels, identifiers, or similar technologies to understand whether a visitor arrived through an advertisement and whether certain actions were completed on our website.
Where required by applicable law, we will obtain appropriate consent before using advertising or personalized marketing technologies.
6. Third-Party Websites and Services
Our website may contain links to third-party websites or platforms, including:
- YouTube
- TikTok
When you click these links, you leave the YUTANO website and may be subject to the privacy policies and terms of those third-party services.
We are not responsible for the privacy practices or content of third-party websites.
7. How We Share Information
We do not sell or rent your personal information.
We may share information only when reasonably necessary with service providers or business partners that support our website, communications, hosting, production, logistics, or order fulfillment.
We may also disclose information when required by law, regulation, legal process, or governmental authority.
8. Data Retention
We retain inquiry and business communication information for as long as reasonably necessary to:
- Respond to your inquiry
- Maintain business and customer records
- Process quotations or orders
- Provide after-sales service
- Meet legal, accounting, or regulatory requirements
When information is no longer reasonably required, we may delete or anonymize it where appropriate.
9. Data Security
We take reasonable administrative and technical measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.
10. Your Privacy Choices and Rights
Depending on your location and applicable law, you may have rights relating to your personal information, including requesting access, correction, or deletion of certain information we hold about you.
You may contact us regarding a privacy request using the email address below.
We may need to verify your identity before processing certain requests.
11. International Visitors
YUTANO is operated by SHENZHEN YOUTUO PACKAGING PRODUCTS CO., LTD in Shenzhen, Guangdong, China.
If you contact us from another country or region, your information may be transferred to and processed in China or in other locations where our service providers operate.
By submitting information to us, you acknowledge that such information may be processed outside your country or region, subject to applicable legal requirements.
12. Children’s Privacy
Our website and services are intended for business customers and are not directed to children.
We do not knowingly collect personal information from children through this website.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, business practices, services, or applicable requirements.
The latest version will be posted on this page together with the updated revision date.
14. Live Chat and Customer Support
Our website uses tawk.to to provide live chat and offline messaging services.
When you contact us through live chat, we may collect information you voluntarily provide, including your name, email address, phone or WhatsApp number, company name, country or region, product requirements, estimated quantity, and message content.
This information is used to respond to inquiries, provide quotations, support OEM/ODM requests, follow up on business opportunities, and provide customer service.
tawk.to may process certain information on our behalf in order to provide the live chat service. Please refer to tawk.to’s privacy policy for more information about its data practices.
15. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact:
SHENZHEN YOUTUO PACKAGING PRODUCTS CO., LTD
Brand: YUTANO
Email: info@yutano.com
Location: Shenzhen, Guangdong, China
Website: yutano.com
